Policy Support Specialist, DECE

110 William Street, New York, NY | Full-time


New York City is committed to creating a strong continuum of early care and education from birth through five-years-old. To achieve this goal, the City is working to integrate all contracted early care and education for children from 6 weeks to 5-years-old into the Division of Early Childhood Education (DECE) by the summer of 2019, with the goal of creating a strong, seamless system of support and services for New York City’s youngest children and their families. To spearhead these efforts the EarlyLearn program, which will be moving from the Administration for Children’s Services (ACS), and Universal Literacy (Equity and Excellence), will join Pre-K and 3-K for all at DECE.

The Policy Support Specialist will serve as a crucial part of the DOE Division of Early Childhood Education, working in conjunction with Instructional Coordinators (ICs), Social Workers (SWs), and Operations Analysts (OAs) to provide high-quality supports to DOE-contracted NYC Early Education Centers (NYCEECs) serving children from 6 weeks to 5 years of age. These will include programs offering federally-funded Head Start and Early Head Start services, federally-funded child care services, 3-K for All services, and Pre-K for All services. Policy Support Specialists will focus on ensuring that all DOE-contracted NYCEECs promote healthy and safe environments for children through a combination of on-site monitoring and technical assistance, and both site-based and centralized professional learning opportunities. Performs related work. 

Reports to: Policy Support Manager (PSM)

Direct Reports:  N/A

Key Relationships: Chancellor’s Office, Deputy Chancellor, Senior Executive, NYCEECs, DECE Central Office Teams, DECE Borough Office Teams (Teaching and Learning, Mental Health and Wellness, and Program Operations), Department of Health and Mental Hygiene, and various offices/divisions within the DOE, including external stakeholders.


  • Conduct proactive, ongoing monitoring visits to a caseload of DOE-contracted NYCEECs serving children from 6 weeks to 5 years of age, including Head Start and Early Head Start programs.
  • Use observation protocols and data review to assess implementation of program quality expectations, with a particular focus on health and safety and program operations.
  • Works with program teams, schools, community organizations, etc. to ensure their compliance with federal, state, and local regulations, including all policy requirements in the NYCEEC Policy Handbook as well as NYC Health Code Article 47 and the federal Head Start Program Performance Standards (when applicable).
  • Support programs to develop and implement effective self-monitoring and management practices that ensure the health and safety of children.
  • Develop collaborative relationships with program staff to provide feedback, identify needs for technical assistance and professional learning, and implement program-specific improvement plans.
  • Organize and track all program visit and compliance data in a centralized system.
  • Supports the documentation of community program services by assisting with data input, collection, coordination, and organization, including web-based programs, Excel, and other data tracking computer programs.
  • Creates reports and presentations utilizing Microsoft Office products, including Excel, PowerPoint, and Word, as needed.
  • Support special projects, as required.

Qualification Requirements:


  1. A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
  2. High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or
  3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above.


  • Strong interest in early care and education settings servicing children from birth-5 years of age.
  • Experience with quality assurance and compliance.
  • Experience providing technical assistance and facilitating professional learning for adults.
  • Prior experience in NYC public schools, ACS EarlyLearn, and/or Head Start.
  • Familiarity with NYC Health Code Article 47 and Head Start Program Performance Standards (HSPPS).
  • Strong project management and implementation experience.
  • Organized and detail-oriented, with the ability to multitask, analyze, and drive process improvement.
  • Strong interpersonal skills.
  • Excellent written and oral communication skills; familiarity with Microsoft Office.
  • Internal candidates preferred.

Salary: $53,961+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.) 


It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  For more information, please refer to the DOE Non-Discrimination Policy.